Routing Software

With so many moving parts involved at various stages, supply chains and logistics are vulnerable to inefficiencies and poor visibility.

Both these challenges can bring down the revenue margins and also affect customer satisfaction. Improper route planning and manual journey decisions can affect the delivery speed and the fulfillment of SLAs. This can bring down the businesses and revenues generated by them, especially if we talk about the quick commerce segment.

Hence, investing in automated route planning software or routing software is a business must-have.

Here, we explore how robust and reliable routing software can help businesses achieve higher efficiency in their operations and improve their consistency and transparency.

What Is a Routing Software?

Routing software is a program that helps the drivers to choose the best, shortest, correct, and most efficient route for making a delivery. The software works on the basis of geolocation coordinates and can intelligently update the suggested delivery route in real-time dynamically.

As the software can consistently optimize the routes to minimize any delivery delays and fulfill the quick-delivery SLAs, it makes every delivery cost-effective.

Further, the store managers can always check that the rider or delivery staff is following the system-suggested route to ensure that no fake delivery attempts or incidents are cited by the delivery person.

Using routing software in logistics and supply chains offers a wide range of benefits. We explore them in the following section.

Benefits of Using a Routing Software

1. Automatic Route Planning

The smart AI-powered routing software programs perform dynamic delivery route planning and optimization that reduces the manual effort involved in decision-making.

The software suggests the most suitable and cost-efficient route every time keeping the real-time road conditions in mind. Routing software also keeps the real-life constraints and behavior of the drivers in mind, such as customer priority, order type, driver preference, etc.

2. Transparent Operations

The routing software ensures transparent operations as the store managers as well as the drivers have a shared view of the delivery routes. So, the store managers can see the planned routes and the routes taken by delivery staff.

They can also track the entire fleet in real-time and use the routing software to process the data collected over time to get more actionable and meaningful insights.

The route planning software comes with many intuitive features, such as:

Deviation of drivers from the planned routes
Break times that were taken by the drivers
Unnecessary halts during the journeys
Fake delivery attempts

Hence, the entire system and operations become transparent.

3. Dynamic Order Clubbing

Routing software enables assigning the on-demand orders dynamically to a driver that is en route to the nearest location. Hence, the orders can be clubbed for more efficient operations.

As the drivers are able to deliver high order volumes and the software always allocates the order to the right drivers, the efficiency of both delivery and fulfillment improves.

4. Customer Satisfaction

Investing in a smart, intuitive, and data-driven routing software facilitates the right delivery in the first attempt and completing the delivery well within the stipulated time.

It offers the customers live visibility, ETAs, payment integrations, and predictive alerts. Hence, your customer experience also improves.

As important as it is to invest in routing software, it is crucial to choose the software that fits perfectly well with your business. We recommend investing in a SaaS-based routing software like Shipsy’s route optimization and planning software that comes with smart features and improves your first and last-mile logistics operations.

For more information, please visit the official website, or schedule a demo today.